​​​Privacy policy

 

Updated February 27, 2025

 

​We care about your privacy and want to help you understand how we collect, use, and share your personal information

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from HappyThrive (the “Site”)

 

By using or accessing our Services in any manner, you acknowledge that you accept the practices and policies outlined below, and you hereby consent that we will collect, use, and share your information as described in this Privacy Policy

 

PERSONAL INFORMATION WE COLLECT

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When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device

 Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information

 

We collect Device Information using the following technologies:

• Use of Cookies

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. We use browser tracking cookies (or “cookies”), which are small text files that are placed on the hard disk of a computer by a website. Cookies are uniquely assigned to you, and can only be read by a website or web server that issued the cookie to you.

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We use the following types of Cookies:

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Essential Cookies: Required for providing you with features or services that you have requested. For example, certain Cookies enable you to log into secure areas of our Services. Disabling these Cookies may make certain features and services unavailable

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Functional Cookies: Used to record your choices and settings regarding our Services, maintain your preferences over time and recognize you when you return to our Services. These Cookies help us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region)

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Analytical/ Performance Cookies: Allow us to understand how visitors use our Services. These Cookies do this by collecting information about the number of visitors to the Services, what pages visitors view on our Services and how long visitors are viewing pages on the Services. Analytical/ Performance Cookies also help us measure the performance of our also help us measure the performance of our advertising campaigns in order to help us improve our campaigns and the Services’ content for those who engage with our advertising. For example, Google LLC (“Google”) uses Cookies in connection with its Google Analytics services. Google’s ability to use and share information collected by Google Analytics about your visits to the Services is subject to the Google Analytics Terms of Use and the Google Privacy Policy. You have the option to opt-out of Google’s use of Cookies by visiting the Google advertising opt-out page at www.google.com/privacy_ads.html or the Google Analytics Opt-out Browser Add-on at https://toolsgoogle.com/dlpage/gaoptout/

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Marketing/Advertising Cookies: These cookies are used to track advertising effectiveness to provide a more relevant service and deliver better ads to suit your interests.

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To explore what Cookie settings are available to you, look in the “customized” or “preferences” section of your browser’s menu.

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To find out more information about Cookies, including information about how to manage and delete Cookies, please visit http://www.allaboutcookies.org/ You have the ability to accept or decline our use of cookies. You can refuse cookies by turning them off or blocking them in your Internet browser. If you decide to turn off or block cookies, our Website might not function correctly.

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• Use of log files

We also use browser “log files” which record certain information when you visit a website. “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

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 To improve your experience on our Website, we use cookies and log files to: recognize you when you return to our Website; keep track of activity on our Website and remember what items you have clicked on or viewed;  study how you navigate through our Website and which website you request in site searches so that we can improve the design, content and function of our Website; and customize the message, content and delivery of online banner advertisements and emails that reflect how you navigate to and through our Website based on your online behavior

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• Use of Web beacons,” “tags,” and “pixels”

“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site. Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, email address, phone number, billing address, shipping address (street number and street name, state/province, country, zip/postal code). We refer to this information as “Order Information

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When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

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HOW DO WE USE YOUR PERSONAL INFORMATION?

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We use the information we collect from you to: communicate with you, including about orders, returns, our Services, accounts, programs, and contests; respond to your customer service questions and requests for information; post your images or comments on our Website; and send you content, promotions and special offers; run the Website and Services, including processing your purchases of, or requests for, products and Services; maintain, improve, and analyze our Website and customize your use of our Website or Services; register and verify user accounts; maintain a safe, secure, and trusted environment for you when you use the Website and Services

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• Use for Order Information

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

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Communicate with you; Screen our orders for potential risk or fraud; and When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

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The Site uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via E-mail or SMS.

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We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns)

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SHARING YOUR PERSONAL INFORMATION

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We share your Personal Information with third parties to help us use your Personal Information, as described above

For the sake of clarity, if you opt-in to Happy Thrive SMS marketing, how you opted in and your consent will not be shared with Business Partners for third-party advertising

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We may anonymize personal information that we collect through the Website and your use of the Services for benchmarking, analytics, metrics, research, reporting, machine learning, and other business purposes

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We may share this anonymized data with third parties for advertising and business development purposes and use such anonymized data for purposes including traffic analysis, site search analytics, marketing segmentation analysis

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Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights

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Please note that we will not share your information with any third party outside of our organization without your knowledge and consent, other than as described in this Privacy Policy or as necessary to fulfill your order

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CONTESTS AND PROMOTIONS

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We may offer contests, and other promotions through the Site that may require registration. If you choose to enter a contest or other promotion, your personal information may be disclosed to third parties in connection with the administration of such promotion, including, without limitation, in connection with winner selection, prize fulfillment, and as required by law, such as on a winners list. Also, by entering a promotion, you are agreeing to the official rules that govern that promotion, which may contain specific requirements of you, including, except where prohibited by law, allowing the sponsor(s) of the promotion to use your name, voice and/or likeness in advertising or marketing associated with the promotion

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• Promotional Communication Choices

You can opt out of receiving promotional emails and mailings by informing us of your preference at the time you sign up for a Happy Thrive account, or by following the “unsubscribe” instructions in the promotional emails we send you

 Similarly, you may opt in to receive text messages, telephone calls and mailings

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 Please note that if you opt out of receiving promotional communications from us, we may still send you transactional communications, including emails about your Happy Thrive accounts or purchases

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BEHAVIOURAL ADVERTISING

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As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you

You can opt out of targeted advertising by:

• FACEBOOK - https://www

• GOOGLE - https://www

• TWITTER - https://help

• TIKTOK - https://support

 

DO NOT TRACK

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Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser

 

DATA RETENTION

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We retain Personal Data about you for as long as you have an open account with us or until you ask us to delete this information, or as otherwise necessary to provide you with our Services or fulfill the purposes for which we collected it as described in this Privacy Policy, such as to comply with our legal obligations, resolve disputes or collect fees owed, or is otherwise permitted or required by applicable laws, rules or regulations. We may further retain information in an anonymous or aggregated form where that information would not identify you personally

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SECURITY

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We seek to protect your Personal Data from unauthorized access, use and disclosure using appropriate physical, technical, organizational and administrative security measures based on the type of Personal Data and how we are processing that data. You should also help protect your data by appropriately selecting and protecting your password and/or other sign-on mechanism; limiting access to your computer or device and browser; and signing off after you have finished accessing your account

Although we work to protect the security of your account and other data that we hold in our records, please be aware that no method of transmitting data over the internet or storing data is completely secure

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CHANGES

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We’re constantly trying to improve our Services, so we may need to change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy. If we make material changes, we will provide you with additional notice by placing a notice on the Happy Thrive website, by sending you an email and/or by some other means. If you use the Services after any changes to the Privacy Policy have been posted, that means you agree to all of the changes

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CONTACT US

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For more information about our privacy practices, or if you have questions, you may contact us in info@happythrivenutrition.com

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